Refund policy for Tshirts:

FAQ (Frequently Ask Questions)

  • What is DeshiDukan's Easy Returns policy?
  • Is it possible to 'return' Tshirt without TAG?
  • How do I return Tshirt Shipped by DeshiDukan?
  • How do I return a gift?
  • I have requested a refund, when will I get it?
  • Can I Exchange Tshirt?
  • I have changed my mind and would like to retain the product. What do I do?
  • Can I return part of my order?
  • When are returns not possible?
  • When are Refunds provided?

What is DeshiDukan's Easy Returns policy?

We assure you that all Items sold on DeshiDukan are brand new and 100% genuine. In case there is an issue with the product you have received, our Easy Returns promise has got you covered. Possible resolution could be Refund, depending on DeshiDukans Return Policy.

In any case, all purchases on DeshiDukan are backed by Buyer Protection for 10 days from the date of delivery.

Is it possible to 'return' an Tshirt without TAG?

If you have already purchased aTshirt and removed TAG from it, unfortunately you won't be able to return the same.

How do I return a product Shipped by DeshiDukan?

1)  Refund / Replacement request if any should be made within 2 days from the date of receipt of the products only if the products  are unused and with original tag and bill. The customer should request refund / replacement to DeshiDukan by sending an email to support [at] deshidukan [dot] in

2) DeshiDukan may provide you a return voucher that can be used to purchase same amount of goods on DeshiDukan or provide you the refund in your account.

3) The original packing of products should not be opened.

4). Products should be returned and reach to us, at your costs, within 7 days from the date you receive them.

5) You can request for a full refund / replacement of  product if it has a production or manufacturing defect such as incorrect printing  (if already not informed) or if you have received an incorrect item than ordered.

6) Such refunds / replacements should be brought to our attention within 2 business days from the date of receipt of products.

7) There will be 5% cash processing charges will be applicable for all refunds.

I have requested a refund, when will I get it?

Upon receipt of your package with the item in it, we will initiate the refund process. The refund will be made to the same payment option(s) originally used to pay for the order. We will refund to you the entire cost of the returned item, less shipping costs.  Buyer will get refund amount within 3-5 business days.

Can I Exchange Tshirt(s)?

You can exchange Tshirt for the same Design only.
We hope you understand that the design exchange is not possible, we only can support you for size exchange.

I have changed my mind and would like to retain the product. What do I do?

Please send us an email on support [at] deshidukan [dot] in to cancel your return request and we will do the needful. In case the replacement is already dispatched, you can reject the replacement item when it is delivered to you.

Can I return part of my order?

Yes, if you have ordered multiple items, you can initiate a return for a partial quantity.

When are returns not possible?

1) Refund / Replacement request if any should be made within 2 days from the date of receipt of the products only if the products are unused.

2) The original packing of the products should not be opened nor tag should be teared off.

3) Products should be returned and reach to us, at your costs, within 7 days from the date you receive them.

4) You can request for a full refund / replacement of product if it has a production or manufacturing defect such as incorrect printing  or if you have received an incorrect item.

5) Such refunds / replacements should be brought to our attention within 2 business day from the date of receipt of products

6) Return/exchange will not be possible for Food Items, liquid items.

When are Refunds provided?

We will refund to you the entire cost of the returned item, less shipping costs.  Buyer will get refund amount within 10 business days.

Do I get full refund?

In any case, 5% cash processing fees will be deducted before making refund for any agreed order/partial order.